For the best and most consistent experience when taking an online test on Sakai, the following are recommended:
- Check and verify you have a reliable Internet connection
Use a computer with the Firefox or Google Chrome browser
Start fresh, restart your computer, consider clearing the browser cache before commencing with the test/quiz
- Address any pending updates well ahead of time that may interrupt you or slow down the computer.
- Close any unneeded applications and processes that may interfere with computer performance or cause network interference
- Google Chrome or Firefox are the recommended web browsers for taking test and quizzes on Sakai.
- Temporarily disable browser add-ons, extensions, and plugins, especially ad blockers, before beginning an online test.
Avoid using a mobile device(phone and tablet) for taking a test
- Take the quiz on a desktop or laptop computer. Don't use mobile devices to avoid submission problems.
Tests and quizzes work best on desktop or laptop computers.
Avoid opening new browser windows or tabs
- Refrain from opening new browser windows or tabs when taking a test. Opening multiple browser tabs can cause serious problem while taking a Sakai test/ quiz. This is one of the most common causes for data loss while submitting online assessments in Sakai.
- Only have one tab of Sakai opened. Multiple tabs means that saving is not consistent.
- Do not use sessions that you opened previously during the day.
You can take test/quiz with your browser in private or Incognito mode
- The best practice is to open a private or incognito browser session so that there are no issues with saved browsing histories or caches. The easiest way to open an Incognito window is with the keyboard shortcut combination Ctrl-Shift-N (Windows) or Command-Shift-N (macOS).
- If the test displays one question per page, your answer will be saved automatically each time you click Next and move to the next question.
- If the test displays multiple questions on the same page, scroll down to the bottom and click Save periodically to protect yourself from losing answers if a technical problem occurs.
- If the test contains an essay question that takes time to answer, click Save periodically to save your work.
Open the exam only when you are ready to complete it
- Set aside time to go into the test and complete it as your only task. Multitasking can lead to issues arising with the proper submission of Sakai quizzes because timeouts can occur without warning.
Don’t panic when you have a technical problem
- Contact your instructor immediately using the email tool in the course site you took the quiz/test, detailing the exact problem that occurred and any error messages you might have received. If you can take a screenshot, that is helpful as well.
Due dates always overrule time limits
- If a test is set for a window of time (e.g. 1 hour time limit) and students have from 10am until 5pm one day to take the test, starting the test at 4:30 means you will only have 30 minutes for the test.
When you finish your test, be sure to click the SUBMIT button twice
- To get credit for taking a test or quiz, you must SUBMIT it when you are finished.
- When you click the SUBMIT button, a screen will appear asking if you are sure you want to submit. Click SUBMIT again to submit the test.
Save or print the confirmation message.
- As soon as you submit a test or quiz, a confirmation screen appears that shows the name of the test, your name, a long confirmation number and the date you took the test.
- Print or copy the confirmation screen and save it for your records.